Canada: The First Cashless Society?
However, not all is perfect in this cashless scenario. Payment errors and customer service problems abound, and 12% of Canadians surveyed said they would quit using electronic payment if problems persisted.
Those involved in cashless payment systems in other countries will surely be watching Canada to learn which services consumers embrace, what problems emerge, and how they're resolved. Ultimately, they'll want to see if Canadians eschew cash altogether in favor of high-tech payments.