When the Rat Race Never Ends
As a result, human resource experts are increasingly concerned about worker burnout. Some managers have taken creative approaches to manage the workload, rotating teams so that workers aren't on-call all the time. But others are starting to see high turnover and other signs of discontent, and such stress is causing some executives to question the productive value of offshoring.
Worker advocates are drawing parallels between the present situation and that of "speedup" attempted by the auto industry in the 1920s. Then, auto assembly lines were accelerated, but workers were not paid more for their increased effort. Some say that the stress caused by speedup led directly to worker unrest and the labor union movement.
Source: AP (Excite)